This Privacy Policy outlines how Marina Bay Group (“we”, “our”, or “us”) collects, uses, stores, and protects personal information obtained through the Marina Bay City website. By using this website, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: Name, email address, phone number, country of residence
• Enquiry details: Messages submitted via forms or WhatsApp
• Marketing preferences: Opt-in or subscription choices for newsletters or updates
• Website usage data: IP address, browser type, pages visited, and interactions (via cookies or analytics tools)
  
  

We do not knowingly collect personal information from children under 18 years of age.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries or requests
• Provide updates about Marina Bay City villas, estates, or investment opportunities
• Send marketing communications (if you have opted in)
• Improve website functionality and user experience
• Comply with legal obligations and internal business operations
  
  

We will not sell, rent, or share your personal data with unrelated third parties for their own marketing purposes.

3. Legal Basis for Processing

Our processing of your personal data is based on:

• Your consent, where required (e.g., for marketing communications)
• Legitimate interests, such as responding to your queries or improving our services
• Legal obligations, where applicable
  
  

You may withdraw your consent at any time by contacting us.

4. Data Storage and Security

We implement appropriate technical and organisational safeguards to protect your data from unauthorized access, alteration, or disclosure. While we take every reasonable precaution, no method of data transmission over the internet is completely secure.

Data may be stored on secure servers located outside Indonesia, depending on our service providers.

5. Sharing of Data

We may share your information with:

• Internal team members and authorised partners who support Marina Bay City sales or customer service
• Third-party service providers (e.g., CRM, email marketing tools, website hosting) under strict confidentiality agreements
• Governmental or regulatory authorities if required by law
  
  

6. Cookies and Analytics

We use cookies and tracking tools (such as Google Analytics) to collect anonymous usage data and enhance your experience. You may choose to disable cookies in your browser settings, though some website features may not function properly as a result.

7. Your Rights

Depending on your location and applicable laws, you may have rights to:

• Access and review the personal data we hold about you
• Request correction, deletion, or restriction of your data
• Object to processing for direct marketing purposes
• Withdraw consent for processing
• File a complaint with a relevant data protection authority
  
  

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy or as required by law. This typically includes enquiry response periods, marketing cycles, or regulatory obligations.

9. International Transfers

As we operate globally, your information may be transferred to and processed in countries outside of your own, including jurisdictions that may not have the same level of data protection. We ensure adequate safeguards are in place as required by applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with the “Effective Date” noted above. Continued use of the site constitutes acceptance of the updated terms.

11. Contact Us

For any questions or to exercise your data rights, please contact us at:

Marina Bay Group
Email: info@marinabaycity.com
Phone: +6281339775503
Address: Lombok, Indonesia